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    <title>FrostSmart Ltd Status - Incident history</title>
    <link>https://status.frostsmart.com</link>
    <description>FrostSmart Ltd</description>
    <pubDate>Tue, 27 Oct 2026 21:42:49 +0000</pubDate>
    
<item>
  <title>Data processing delay</title>
  <description>
    Type: Incident
    Duration: 20 minutes

    Affected Components: Public API, Bulgaria, Portugal, Italy, Argentina, France, New Zealand, Chile, Brazil, Australia, Emails, Turkey, Canada, Telemetry Services, Spain, Voice Calls, SMS - Text Messages, Website
    Oct 27, 22:02:55 GMT+0 - Resolved - This incident has been resolved. Oct 27, 21:56:37 GMT+0 - Monitoring - Processing delay should be resolved now.

Monitoring. Oct 27, 21:55:37 GMT+0 - Identified - Data processing delay issue Identified and fix deployed. Oct 27, 21:42:49 GMT+0 - Investigating - Currently some temperature and telemetry data is delayed by around 1 hour.

We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 20 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>22:02:55</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>21:56:37</var> GMT+0</small><br><strong>Monitoring</strong> -
  Processing delay should be resolved now.

Monitoring..</p>
<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>21:55:37</var> GMT+0</small><br><strong>Identified</strong> -
  Data processing delay issue Identified and fix deployed..</p>
<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>21:42:49</var> GMT+0</small><br><strong>Investigating</strong> -
  Currently some temperature and telemetry data is delayed by around 1 hour.

We are currently investigating this incident..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 27 Oct 2026 21:42:49 +0000</pubDate>
  <link>https://status.frostsmart.com/incident/cmvr7ovt4027q0wmm14qnezsq</link>
  <guid>https://status.frostsmart.com/incident/cmvr7ovt4027q0wmm14qnezsq</guid>
</item>

<item>
  <title>Telstra Outage</title>
  <description>
    Type: Incident
    Duration: 7 days and 14 minutes

    Affected Components: Australia, Telemetry Services
    Jul 8, 00:47:00 GMT+0 - Resolved - Telemetry issues should now all be resolved. Jul 7, 21:58:46 GMT+0 - Investigating - Telstra outages across Australia. Your telemetry unit could have trouble maintaining a connection. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 days and 14 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>00:47:00</var> GMT+0</small><br><strong>Resolved</strong> -
  Telemetry issues should now all be resolved..</p>
<p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>21:58:46</var> GMT+0</small><br><strong>Investigating</strong> -
  Telstra outages across Australia. Your telemetry unit could have trouble maintaining a connection..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 7 Jul 2026 21:58:46 +0000</pubDate>
  <link>https://status.frostsmart.com/incident/cmrb6y1aj00jo0rpdq1immwlt</link>
  <guid>https://status.frostsmart.com/incident/cmrb6y1aj00jo0rpdq1immwlt</guid>
</item>

<item>
  <title>Responsiveness of myfrostsmart limited</title>
  <description>
    Type: Incident
    Duration: 2 hours and 22 minutes

    Affected Components: Website
    Jan 22, 06:54:57 GMT+0 - Resolved - This incident has been resolved. Jan 22, 05:41:53 GMT+0 - Monitoring - The system is back to normal and we are currently monitoring the status. Jan 22, 05:12:30 GMT+0 - Identified - The root cause has been identified. The system is slowly catching up with unprocessed data. Jan 22, 04:32:31 GMT+0 - Investigating - We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 22 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>06:54:57</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>05:41:53</var> GMT+0</small><br><strong>Monitoring</strong> -
  The system is back to normal and we are currently monitoring the status..</p>
<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>05:12:30</var> GMT+0</small><br><strong>Identified</strong> -
  The root cause has been identified. The system is slowly catching up with unprocessed data..</p>
<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>04:32:31</var> GMT+0</small><br><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
]]>
  </content:encoded>
  <pubDate>Thu, 22 Jan 2026 04:32:31 +0000</pubDate>
  <link>https://status.frostsmart.com/incident/cmkoyh5ie03lomm4007trayml</link>
  <guid>https://status.frostsmart.com/incident/cmkoyh5ie03lomm4007trayml</guid>
</item>

<item>
  <title>SMS Alerts - NZ</title>
  <description>
    Type: Incident
    Duration: 3 hours and 36 minutes

    Affected Components: SMS - Text Messages
    Oct 14, 06:44:22 GMT+0 - Resolved - This incident has been resolved. Oct 14, 06:14:43 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 14, 03:09:29 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 14, 03:08:35 GMT+0 - Investigating - Our SMS provider currently has an issue in New Zealand. We are currently working with them to resolve this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 36 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>06:44:22</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>06:14:43</var> GMT+0</small><br><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>03:09:29</var> GMT+0</small><br><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>Oct <var data-var='date'> 14</var>, <var data-var='time'>03:08:35</var> GMT+0</small><br><strong>Investigating</strong> -
  Our SMS provider currently has an issue in New Zealand. We are currently working with them to resolve this incident..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 14 Oct 2025 03:08:35 +0000</pubDate>
  <link>https://status.frostsmart.com/incident/cmgpzg0fl025xv1371beehq28</link>
  <guid>https://status.frostsmart.com/incident/cmgpzg0fl025xv1371beehq28</guid>
</item>

<item>
  <title>FrostSmart Services with a major outage. Data retrieval impacted.</title>
  <description>
    Type: Incident
    Duration: 8 hours and 18 minutes

    Affected Components: Website
    Oct 8, 20:17:36 GMT+0 - Resolved - This incident has been resolved. Oct 8, 17:58:18 GMT+0 - Monitoring - We have identified the problem and fixed it. Continue to monitor the systems. Oct 8, 12:00:00 GMT+0 - Investigating - We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 8 hours and 18 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>20:17:36</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:58:18</var> GMT+0</small><br><strong>Monitoring</strong> -
  We have identified the problem and fixed it. Continue to monitor the systems..</p>
<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 8 Oct 2025 12:00:00 +0000</pubDate>
  <link>https://status.frostsmart.com/incident/cmgi9d6os02162yx4iqye5z1r</link>
  <guid>https://status.frostsmart.com/incident/cmgi9d6os02162yx4iqye5z1r</guid>
</item>

<item>
  <title>Telemetry issues in Australia</title>
  <description>
    Type: Incident
    Duration: 5 hours

    Affected Components: Website, Telemetry Services, Public API, SMS - Text Messages, Voice Calls, Emails, New Zealand, Australia, Chile, Brazil, Portugal, Spain, France, Turkey, Argentina, Bulgaria, Canada, Italy
    Jan 14, 03:07:00 GMT+0 - Resolved - This incident has been resolved. Jan 13, 22:07:24 GMT+0 - Investigating - We are currently investigating this incident. There are a number of units offline across Australia. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 hours</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>03:07:00</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>22:07:24</var> GMT+0</small><br><strong>Investigating</strong> -
  We are currently investigating this incident. There are a number of units offline across Australia..</p>
]]>
  </content:encoded>
  <pubDate>Mon, 13 Jan 2025 22:07:24 +0000</pubDate>
  <link>https://status.frostsmart.com/incident/cm5vlh4d000261idvlf8zhmrt</link>
  <guid>https://status.frostsmart.com/incident/cm5vlh4d000261idvlf8zhmrt</guid>
</item>

<item>
  <title>There are currently issues with logging in.</title>
  <description>
    Type: Incident
    

    Affected Components: Website
    Jul 18, 21:12:00 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>21:12:00</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
]]>
  </content:encoded>
  <pubDate>Thu, 18 Jul 2024 21:12:00 +0000</pubDate>
  <link>https://status.frostsmart.com/incident/cm50rh2fy000fp4x53qdzr613</link>
  <guid>https://status.frostsmart.com/incident/cm50rh2fy000fp4x53qdzr613</guid>
</item>

<item>
  <title>We will be performing system maintenance Wednesday 12th June. From 10am NZT onwards.</title>
  <description>
    Type: Maintenance
    Duration: 4 hours

    Affected Components: Website, Public API
    Jun 12, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 4 hours</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 11 Jun 2024 22:00:00 +0000</pubDate>
  <link>https://status.frostsmart.com/maintenance/cm50rn5rg000913nwpx51yi6n</link>
  <guid>https://status.frostsmart.com/maintenance/cm50rn5rg000913nwpx51yi6n</guid>
</item>

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